Refund Policy

We aim to provide high-quality support to all students. Please read our refund policy carefully before purchasing any services.

1. Service-Based Policy

As we offer time-based or session-based services, refunds are limited to the following conditions:

Full Refund:
If you cancel before any session or service has been delivered, you are eligible for a full refund.
Partial Refund:
If only part of your service (such as a single session in a package) has been used, you may receive a partial refund for the unused portion.
No Refund:
Once all scheduled services have been provided or if the student misses a session without prior notice, no refund will be issued.

To request a refund, please contact us within 3 days of your original purchase or scheduled session:

Email: hello@myteashelp.com

Include your name, payment details, and reason for the refund request.

If approved, your refund will be processed within 5–7 business days, depending on your payment method.

We reserve the right to update this policy at any time. Updates will be posted here with a new “June 18, 2025” date.

Last Updated: June 18, 2025